In this final commentary on Katzenbach’s report on the informal organization, I want to underline why I see it both as an important endorsement of the need for managers to engage with the informal organization and, at the same time, an opportunity missed.
I was recently introduced to a new series of short videos clips on YouTube about innovation and change in organizations. Posted by Jef Staes, these describe, in a simple and engaging way, his concept of the Red Monkey®. He uses this as a metaphor for those creative ideas born at the edge of an organization, which he sees as the real source of innovation and change.
Jef, who is a leading authority in Belgium on learning processes and innovative organizations, argues in the first clip in the series (below):
"If you want to change an organization, you will have to like Red Monkeys."