Great observation and commentary from Johnnie Moore on our obsession with formal enquiries and the presumption that we are able to model the complex dynamics of real-world interaction:
"It seems a default setting in this country to demand enquiries, led by authority figures and typically lawyers. These take a long time and produce dense, thick detailed written reports. It all sounds sensible, but I think the whole grammar and style of these things is seriously disconnected from the way people actually function in the real world ... We get seduced by the idea that if we work hard enough, we can produce a sufficiently detailed model of the system and figure out what’s wrong."
He calls this "the tyranny of the explicit" - a great phrase, which I've 'half-inched' for this post's title.
Read Johnnie's full post and onward links here.