In a recent post, Johnnie Moore says,
"I can't bear most training offerings, especially those with confident lists of what you will learn. I like training to allow for messiness and surprise. Organisations find that a bit scary."
I agree wholeheartedly with his dismissive comment about "confident lists of what you will learn".
An up-front statement of so-called ‘learning outcomes’ might reduce anxiety – of learners and trainers alike – but it can’t determine what participants will and will not learn. Learning takes place in the context of all of the other things that are going on for individuals in the complex reality of their own ‘here and now’ existence. Often, some of the most important (that is, useful) knowledge that might emerge in or around a 'set-piece' event has nothing at all to do with its manifest purpose and content.