"Social software" and informal coalitions

In Lloyd Davis's Perfect Path blog, he argues (in It's Social Stupid, 7 December 2006) that blogs, wikis and on-line social networking tools provide an exciting new generation of "social software." He suggests that these tools offer support for the informal conversations and interactions that can add greatly to the vitaity and effectiveness of organizations. And he maintains that the question should no longer be about whether these tools should be adopted, but rather how best they might be used to get things done.