In the previous post, I spoke about the parallels between humour and creative thinking, drawing on the insights of Edward de Bono. Here, I want to shift the emphasis to the important roles that humour plays in other aspects of organizational dynamics.
As I suggested earlier, humour works by ‘switching channels’, abruptly and unexpectedly, from a familiar pattern of thought to another, previously unseen or unacknowledged one. Patterns create expectancy. And it is the sudden emergence of a new pattern of understanding (“I wasn’t expecting that”) which triggers the laughter (or discomfort).
When this channel-switching process is interwoven into the ongoing conversations and interactions that comprise everyday organizational life, it serves a number of other important purposes. Using it ‘deliberately’ (whether by conscious intent or as the spontaneous expression of subconscious feelings) invites people to look at their situation in a different light, to challenge some of their taken-for-granted assumptions and, perhaps, to change their perspective.
Recent Comments